Welcome to Oban Car Hire. These Terms of Service outline the rules for using our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In cases of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with Oban requires:
- To rent a vehicle from Oban Car Hire, you must be at least 21 years old, though some vehicle categories may have different age requirements and additional fees for drivers under 25. A valid full driving licence suitable for the vehicle type, held for the minimum duration stated in the Rental Agreement, is necessary. You must also present valid identification and proof of your current address, along with payment information and a security deposit. Any further requirements will be detailed in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, by telephone, or directly at our Oban location. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are generally collected upon vehicle pickup. All charges are quoted in British Pounds (£) and include VAT where relevant. Payments can be made using major credit and debit cards, securely processed through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is your responsibility to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. Upon returning the vehicle, it should be in the same condition as it was when collected, taking into account standard wear and tear. Any new damage will be evaluated and charged to you accordingly. The vehicle should also be returned with the same level of fuel as when it was picked up; otherwise, refueling fees will apply. If you anticipate returning the vehicle later than agreed, please inform us as additional charges may be incurred. You will be liable for any parking fines, traffic violations, or other charges that occur during your rental period, in addition to a processing fee.
Insurance and Responsibility
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in the Rental Agreement. Additional insurance options may be available to help limit your financial responsibility. It is advisable to examine these options thoroughly. You remain liable for damage or loss up to the excess amount, unless additional insurance is purchased. Any damage resulting from negligence or misuse falls under your responsibility, irrespective of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or failure to show may incur additional charges.
Prohibited Activities
Prohibited Uses of Your Vehicle
- The vehicle must not be used for any illegal activities or purposes. Engaging in racing, rallying, off-roading, or other risky maneuvers is prohibited. Transporting hazardous materials is also not allowed. Sub-letting the vehicle or permitting unauthorized individuals to drive is against our policy. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purposes and within specified passenger and weight limits. Operating outside the agreed geographic boundaries requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Oban is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury caused by negligence or fraud.
Applicable Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Modifications to Terms
We may update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services signifies your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Oban Car Hire Services
Riverside Way, Dartford DA1 5BS, UK
Contact Number::
443332100115